Last Updated 29 April 2026

Fundi Interior Systems (Pty) Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and what your rights are under the Protection of Personal Information Act 4 of 2013 (POPIA).

By using our website, contacting us, or providing your personal information to us, you agree to the practices described in this policy.

1. Who We Are

Fundi Interior Systems (Pty) Ltd
Co Reg: 2015/035555/07
VAT: 420061355
61 Terrace Road, Eden Glen, Edenvale, Gauteng, 1609
Telephone: 011 974 0513
Email: sales@thefundis.co.za

2. What Information We Collect

We collect personal information that you give us directly when you:

Fill in a contact form on our website
Email, call, or message us via WhatsApp
Visit our warehouse and place an order
Request a quote or material calculation
Apply for a trade account

The information we typically collect includes:

Name and surname
Contact details (phone number, email address, physical address)
Company name and trade details (where applicable)
Project details (site address, material specifications, quantities)
Payment information (for invoicing purposes only — we do not store credit card details)

We also automatically collect technical information when you visit our website, including IP address, browser type, device type, pages visited, and time spent on each page. This is collected via Google Analytics for the purpose of understanding how visitors use our site and improving the user experience.

3. How We Use Your Information

We use your personal information for the following purposes:

Responding to your enquiries — quotes, product questions, technical advice, material calculations
Processing orders — preparing invoices, arranging deliveries, processing payments
Customer service — following up on orders, addressing queries or complaints
Trade account management — if you have or apply for a trade account with us
Improving our service — analysing website traffic to make our site better
Legal compliance — meeting tax, accounting, and other regulatory obligations

We will not use your information for direct marketing without your express consent, and we will never sell your personal information to third parties.

4. Who We Share Your Information With

We only share your personal information with third parties when necessary to provide our service to you. This includes:

Delivery partners — if you request delivery, we share your name, address and contact number with our delivery driver or external transporter
Payment processors — banks and card processors for processing payments
Accountants and auditors — for compliance with tax and accounting obligations
Suppliers — only where a special order requires direct shipment from a manufacturer
Legal or regulatory authorities — where required by law (SARS, courts, etc.)

All third parties we share information with are required to protect your personal information and use it only for the purpose for which we shared it.

5. How We Protect Your Information

We take reasonable technical and organisational measures to safeguard your personal information against loss, unauthorised access, alteration, or disclosure. These measures include:

Secure password-protected systems for customer records
SSL encryption on our website
Restricted access to personal information — only authorised staff have access
Secure backup procedures
Regular review of our security practices

While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but we will notify you and the Information Regulator without unreasonable delay in the event of a data breach affecting your personal information.

6. How Long We Keep Your Information

We keep your personal information only for as long as is necessary for the purposes outlined in this policy, or as required by law. Specifically:

Quote enquiries — up to 12 months from last contact
Customer order records — minimum of 5 years (SARS requirement)
Trade account information — for the duration of the account plus 5 years after closure
Website analytics — in accordance with Google Analytics retention settings

7. Your Rights Under POPIA

As a data subject under POPIA, you have the following rights:

Right of access — you can request a copy of the personal information we hold about you
Right to correction — you can request that we correct inaccurate or outdated information
Right to deletion — you can request that we delete your personal information (subject to legal retention requirements)
Right to object — you can object to certain types of processing, including direct marketing
Right to withdraw consent — where processing is based on consent, you can withdraw it at any time
Right to lodge a complaint — with the Information Regulator if you believe we have not handled your information correctly

To exercise any of these rights, please contact us at sales@thefundis.co.za or call 011 974 0513.

8. Cookies & Website Tracking

Our website uses cookies and similar technologies to improve your browsing experience and analyse website traffic. The cookies we use include:

Essential cookies — required for the website to function properly
Analytics cookies — Google Analytics, used to understand how visitors use our site

You can control or disable cookies through your browser settings. Disabling cookies may affect some functionality of the website.

9. Third-Party Links

Our website may contain links to other websites (e.g. Google Maps, supplier websites, social media). We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The “Last Updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy, or if you wish to exercise your rights, please contact us:

Fundi Interior Systems (Pty) Ltd
61 Terrace Road, Eden Glen, Edenvale, Gauteng, 1609
Telephone: 011 974 0513
Email: sales@thefundis.co.za

You may also lodge a complaint with the Information Regulator (South Africa):

The Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Email: inforeg@justice.gov.za
Website: inforegulator.org.za

Privacy Policy.